Terms & Conditions

    Last updated: 4th of September 2025

    1. Introduction

    Welcome to crewcial. These Terms & Conditions ("Terms") govern your use of the crewcial platform, operated by Crewcial Networking AB ("we", "our", or "crewcial").

    By creating an account, browsing events, or using any features of the platform, you agree to these Terms. If you do not agree, you may not use the platform.

    2. Scope of Service

    crewcial is a platform that helps individuals discover relevant business and tech events, connect with other attendees, and enhance their professional network.

    Features include:

    • AI-powered recommendations and assistance
    • Profile creation and management (manual or AI-assisted)
    • Curated event browsing and registration
    • Connection requests between users
    • Event scoring and matchmaking based on user preferences and behavior
    • Partner event discovery
    • Personalized event suggestions based on your interactions

    We may update or modify features from time to time.

    3. User Eligibility and Accounts

    • You must be at least 18 years old to create an account.
    • You are responsible for providing accurate information during registration and keeping your account secure.
    • You may not share your login credentials or impersonate others.

    4. User Responsibilities

    By using the platform, you agree to:

    • Use the service in accordance with applicable Swedish and EU laws.
    • Provide truthful, non-misleading information in your profile and event interactions.
    • Respect other users, organizers, and crewcial staff.
    • Refrain from attempting to manipulate, abuse, or reverse-engineer any part of the service.
    • Not create or promote fake events or profiles.
    • Not attempt to bypass paywalls or access restricted features without permission.

    5. AI and Personalization Features

    crewcial includes AI-powered services such as:

    • Recommendation service, which scores events for relevance based on your profile, preferences, and event goals.
    • AI profile assistance, helping you generate a professional profile based on data you provide.

    By using these features, you consent to automated decision-making as part of event recommendations and profile suggestions. You may opt out of AI-based personalization in your settings.

    AI-generated content is provided "as is" and may contain inaccuracies. crewcial is not liable for any decisions made based on AI suggestions.

    6. Partner Events and Recommendations

    crewcial includes both independent and partner-hosted events. Recommendations are based on event status, event goals, and your profile and preferences.

    We do not guarantee the quality or outcome of any event, whether partner-hosted or not.

    7. Payments and Stripe Integration

    crewcial uses Stripe as our third-party payment processor to handle secure payment transactions. When you make a payment through our platform:

    • Payment information is processed directly by Stripe and is not stored on our servers
    • Stripe handles all payment data in compliance with PCI DSS standards
    • We receive confirmation of successful payments and basic transaction details from Stripe
    • Refunds and payment disputes are handled through Stripe's established processes

    By using our payment features, you agree to Stripe's Terms of Service and Privacy Policy.

    We are not responsible for any issues related to payment processing, including but not limited to failed transactions, refund delays, or disputes between you and your payment method provider. If you have any issues with changing your plan, please contact us at amalia@crewcial.io.

    8. Privacy and Data Protection

    crewcial processes personal data in compliance with the General Data Protection Regulation (GDPR) and the Swedish Data Protection Act.

    We collect and process:

    • Account and profile data (name, email, location, event goals, etc.)
    • Interaction and browsing data for recommendation purposes
    • Event registration data
    • Optional LinkedIn data (if connected)
    • AI recommendation history

    We do not collect sensitive personal data unless you voluntarily disclose it (e.g., in free-text fields or chats). This data is not required for any feature of the service.

    We use Google Analytics 4 (GA4) for anonymized, non-identifiable user analytics.

    You can access, update, or delete your personal data by contacting: amalia@crewcial.io. For more, please see our Privacy Policy.

    9. Account Suspension and Termination

    We reserve the right to suspend or terminate your account if you:

    • Violate these Terms
    • Misuse any features (e.g. create false events, abuse AI tools)
    • Act in ways that harm the community, crewcial, or other users

    You may request account deletion at any time by contacting amalia@crewcial.io. Upon deletion:

    • Your profile will be anonymized or erased
    • Connection data will be removed from others' views
    • Your event history and recommendations will be deleted
    • Some data may be retained for legal compliance

    10. Intellectual Property

    • You retain ownership of the content you upload (e.g. your profile information).
    • By uploading content, you grant crewcial a license to use it as necessary to provide the service.
    • You must only upload media or content you own or have the right to share.
    • crewcial retains all rights to the platform's design, branding, algorithms, and AI tools.

    11. Platform Availability and Limitations

    We strive to provide a stable service, but we do not guarantee uninterrupted access. Access may be limited due to maintenance, updates, or unforeseen issues.

    crewcial may:

    • Limit usage or access to specific features
    • Restrict automated access
    • Modify or discontinue features at any time

    12. Liability Limitation

    To the maximum extent allowed by law:

    • The platform is provided "as is" without warranties of any kind.
    • We are not responsible for interactions or outcomes between users or attendees.
    • We are not liable for the accuracy of user-generated or AI-generated content.
    • We are not responsible for third-party events, platforms, or integrations.
    • We are not liable for indirect damages, including data loss, missed opportunities, or event dissatisfaction.

    13. Governing Law and Dispute Resolution

    These Terms are governed by Swedish law.

    If you have a concern or dispute, please contact amalia@crewcial.io to try to resolve the issue informally. If a dispute cannot be resolved, it shall be submitted to Swedish courts.

    14. Updates to These Terms

    We may update these Terms from time to time. If changes are significant, we will notify you via email or platform notification.

    By continuing to use the platform after changes take effect, you agree to the updated Terms.

    15. Contact

    If you have any questions about these Terms, please contact:

    • General Inquiries: amalia@crewcial.io
    • Data Protection / Privacy: amalia@crewcial.io
    • Legal Notices: amalia@crewcial.io

    By using crewcial, you confirm that you've read, understood, and agree to these Terms.